Design Thinking ASEAN Secretariat Batch 3
Mulai: 2022-10-14 Berakhir: 2022-10-30
Deskripsi
The Service Improvement through Design Thinking training aims to equip participants with Design Thinking approach and tools. The specific objectives of the training are:
Participants understand the importance of continuous improvement in delivering corporate services;
Participants are able to identify the gap of their current service level
Participants are able to use design thinking approach in developing ideas/solution to improve their service level
Sesi / Track
- 0. Opening Speech and Introduction to Design Thinking
- 1. Emphatize
- 2. Define
- 3. Ideate
- 4. Prototype
- 5. Test
- 6. Storytelling
- 7. Closing / Key Takeaways